All-female anti-poaching unit to receive top conservation award
Representatives of the unique all-female anti-poaching unit, the Black Mambas, are visiting the UK for the first time later...
Carolyne Crowe wins Prestigious International Coaching Award
Carolyne Crowe wins Life Coach of the Year 2015 at the International Coaching Awards Saturday 5th December saw the...
Do female vets have a confidence problem?
When I was at a veterinary conference a few years ago I took a minute to rest my weary...
NI Vet Nurse Awards
NI Vet Nurse Awards showcase quality of nursing in Northern Ireland with Belfast winners The results are in for...
Why it pays to profile your client
Understanding your customer base is the secret to making sure the service you provide is second-to-none as well as...
Getting to know your client
As vets, the needs of our animal patients are always at the front of our minds. However, what really...
Assessing client satisfaction
Until recently, veterinary practices often took client satisfaction for granted; in fact, many did not even follow up with...
Negotiation: A skill to be nurtured
I was recently shocked to hear that one my good friends was thinking of leaving her job as a...
Generation ME!
Have you ever struggled to understand why the younger generation doesn’t appear to have a work ethic? Can’t see...